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Emergency Contact Information
If you are an Alentus Europe Ltd. client and require assistance, please call us on 0208 315 5800.
Postal Address, including payments:
Alentus Europe Limited
77 Beak Street
Phone & Fax
Tel: 0208 315 5800
Fax: 0208 315 5801
Customers that use our support ticket system should expect to receive a response within one business day. If a complaint needs to be escalated you can follow-up with a phone call to our main number shown on this website or mark the ticket as high priority. You should expect a response to your escalation within one business day.
Complaints from non-customers for IP address use, copyright and domain name abuse can be sent to abuse (at)alentus.co.uk.
If, after escalating complaints related to .uk domain registrations using the above process, you are still not satisfied you may escalate the complaint via the process described at http://www.nominet.org.uk/disputes/complaining-about-registrar/complaints-procedure.
Alentus Europe Limited is registered in England and Wales Company No. 07571826.
Registered Office is Suite 275, 77 Beak Street, London, W1F 9DB, UK